Lending Policy
Last updated: October 14, 2026
Our Role
Willow Lake Lending operates as a lead generator, connecting consumers with participating financial providers. We do not lend, broker, or originate any financial products. Our role is to facilitate the connection between consumers and providers in our network.
Provider Standards
We work with financial providers that we believe adhere to responsible practices. While we do not endorse any specific provider, we seek partners who:
- Comply with applicable federal and state lending laws
- Provide clear and transparent terms
- Use secure data handling practices
- Offer fair and reasonable products
APR and Term Ranges
Products available through our network carry APRs ranging from 5.99% to 35.99% and repayment terms from 91 days to 72 months. Actual rates and terms depend on the provider, the consumer's creditworthiness, income, and state of residence.
Responsible Borrowing
We encourage all consumers to borrow responsibly. Before submitting a request or accepting an offer, consider:
- Whether you can afford the monthly payments
- The total cost of the obligation over its full term
- Whether the product meets your actual needs
- Alternative options that may be available to you
Fair Treatment
Willow Lake Lending is committed to fair and equal treatment of all consumers. We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, or any other protected characteristic. We comply with the Equal Credit Opportunity Act (ECOA).
Data Privacy
We protect consumer data using 256-bit SSL encryption and follow industry-standard security practices. For details, see our Privacy Policy and CCPA Privacy Notice.
Complaint Resolution
If you have a complaint about our service or a provider in our network, please contact us. We will review your complaint and work to resolve it promptly. We are committed to transparent and fair resolution of all consumer concerns.
- Email: [email protected]
- Phone: (833) 710-3200
- Mail: 100 Wilshire Blvd, Suite 700, Santa Monica, CA 90401
Updates
We may update this Lending Policy from time to time. Changes will be posted on this page with an updated revision date.